Product and Offering Plans

What kind of equipment can Soralink monitor?

Soralink installs on any rotating equipment — motors, pumps, compressors, fans, gearboxes, extruders, centrifuges, and more. Our sensors track 3-axis vibration, temperature, and acoustic (sound) patterns to detect issues like bearing wear, cavitation, and valve degradation. If it rotates and its failure costs you money, Soralink can monitor it.

What are the different ways I can deploy Soralink?

We offer three main deployment paths:

Soralink Turnkey: For critical assets where you want zero false alerts and expert human validation. Soralink’s Sora Care team reviews every AI-generated anomaly before your maintenance team is notified. This is the fully turnkey path.

Soralink Self-Serve: For high-volume deployment on simpler assets where your team manages the monitoring directly. You receive AI-generated alerts through the Sora Insight dashboard. You can add Sora Care expert validation at any time.

Soralink Bridge: For facilities with existing third-party sensors — including Amazon Monitron hardware — that want to connect their data to Soralink’s AI intelligence layer without replacing hardware.

How easy is it to install?

Installation takes less than 5 minutes per sensor using industrial-grade adhesive or powerful built-in magnets. No wiring and no IT involvement are required. Your maintenance team can install sensors themselves.

How are the sensors connected?

Sensors connect to a Soralink Gateway via Bluetooth Low Energy. The gateway transmits data to the cloud via a secure LTE (cellular) connection or Wi-Fi, depending on your facility’s preference. The LTE option uses a dedicated network and never touches your corporate infrastructure.

How scalable is the solution?

Soralink is designed for scale. A single gateway can manage up to 40 sensors, and our backend is designed for thousands of sensors within one facility. Contact us to discuss the right gateway configuration for your floor plan.

Service and Pricing

How does Soralink differentiate from competitors?

Unlike pure-AI platforms that flood maintenance teams with unverified alerts, Soralink’s Turnkey plan includes Sora Care — a team of experts who manually verify every AI-detected anomaly. Your team only acts on verified, real problems. We also deliver dual-horizon forecasting (3-week and 3-month windows) for complete strategic visibility — no competitor offers both in a single platform.

What is the typical ROI?

Customers typically achieve ROI in less than 3 months by identifying critical equipment issues before they lead to unplanned downtime. One dairy manufacturer avoided $250,000 in unplanned downtime costs in the first month of deployment.

Are there hidden costs?

No. Soralink uses a transparent model: a one-time hardware cost (CAPEX) and a turnkey subscription. We have a network of partners across North America and Europe for installation services. Travel expenses may apply for on-site services depending on the product and location.

What is the minimum commitment?

The minimum trial/subscription period is 6 months. This allows the system to fully baseline your machines — live dual-horizon forecasting activates at the start of Month 3 — and deliver measurable, verifiable value.

What is included in the subscription?

Every Soralink subscription includes access to the Sora Insight dashboard, AI-driven daily analysis, 24/7 algorithm monitoring, cloud hosting, and data transmission. For turnkey plans, human expert validation (Sora Care) is also included. All subscriptions include 5 user dashboard licenses.

Technical Specifications

What is the difference between Sora Pro, Sora Lite, and Sora Classic?

Sora Pro is our premium, high-fidelity sensor for critical machines in any environment. It captures data every 1 to 10 minutes and is fully indoor/outdoor rated (IP68). Paired with Sora Care expert validation.

Sora Lite is optimized for high-volume deployments on routine, continuous-cycle assets. It features a 5-year battery life and IP68 rating, making it the ideal successor to Amazon Monitron. Self-managed by your team.

Sora Classic is designed for controlled indoor environments (IP54). It includes 4-channel GPIO support for deep integration with existing plant control systems and GPIO signals.

How long does the battery last?

• Sora Lite: Up to 5 years (primary battery)
• Sora Pro: Up to 2 years (primary battery)
• Sora Classic: Rechargeable battery with 1-year life (at 1-minute capture), or continuous power via 5V DC

Battery replacement management is included as part of your Sora Care subscription.

Can Soralink integrate with my existing systems?

Yes. Through Sora Bridge, Soralink ingests data from third-party sensors via MQTT, AMQP, and HTTPS, and connects directly to AWS IoT Core and Azure IoT Hub. Open APIs are available for integration with ERP and CMMS systems.

Where is Soralink headquartered?

Our headquarters is at 9935 Chateauneuf, Suite 170, Brossard, Quebec, Canada. We design and build our hardware and software locally.

What certifications do your sensors have?

Soralink sensors are FCC and IC certified. Sora Pro and Sora Lite are rated IP68 (submersible), while Sora Classic is rated IP54 (indoor/splash-resistant).

How do you handle data security?

We use industry-standard encryption and a segmented connectivity infrastructure. Our LTE models use a dedicated cellular network entirely separate from your corporate network, ensuring your production data never flows through shared infrastructure.